External Job Description

Assistant Manager – QA (TBR Curing & Final Finish)

Department: Quality Assurance | Grade: M1
Functional Role: Plant TBR Process QA
Reports to: Manager – TBR Plant Quality
Team: Shift Auditors

1. Position Summary

Drive process improvement and ensure product conformity to specifications and process standards, eliminating waste, defects and rework in-house and at the customer end.

2. Key Result Areas (KRAs)

• Audit Compliance: Complete 100% of planned process and product audits and close findings on time.

• Non-Compliance Analysis: Conduct parameter-wise analysis to identify deviation drivers and prevent recurrence.

• Internal Quality: Reduce internal cure tyre defects.

• Warranty & Complaints: Reduce warranty claims and customer complaints; ensure timely closure.

• Mould Quality: Inspect new, transferred and in-use moulds; ensure daily inspections, SAP release before use and accurate mould grading.

• PDI: Ensure Pre-Dispatch Inspection (PDI) compliance and prevent inspection escapes.

3. Key Responsibilities

A. In-Process Quality Control

• Develop and implement quality control and inspection procedures for TBR curing and final-finish processes; ensure stage-wise product quality and standards compliance.

• Conduct Process Failure Mode and Effects Analysis (PFMEA), review control plans, and support verification and validation of process changes.

• Stop the line and quarantine affected parts during process deviations.

• Promote quality standards and correct working practices on the shop floor.

B. Mould Management

• Inspect new and transferred moulds at vendor sites and in the plant before release.

• Ensure daily inspections, closure of findings, recording of results and mould release in SAP (QA32).

• Maintain SAP mould grades based on inspection results.

C. Inspection & Testing

• Monitor visual inspection, X-Ray, shearography, ROB and PDI.

• Guide shift auditors on special follow-ups; review inspection trends, recurring issues, line and set-up rejections, and drive corrective actions.

• Participate in DWM, rejection meetings and Statistical Process Control (SPC) discussions.

D. Defect Analysis & Corrective Action

• Analyse deviations, defects and non-compliances to identify root causes, patterns and critical process parameters.

• Review Root Cause Analysis (RCA) reports, verify corrective actions and ensure adherence to quality norms.

E. Warranty & Customer Complaints

• Review warranty part analysis and customer complaints.

• Identify production process gaps contributing to warranty claims and drive improvements through analysis and process improvement.

F. Audits, Safety & Compliance

• Prepare audit calendars and conduct process and product audits.

• Ensure SOP compliance and closure of audit findings.

• Coordinate customer, ISO and IATF external audits.

• Monitor safety practices and procedures.

G. MIS & Documentation

• Maintain procedures, flowcharts and documentation aligned with quality standards, QMS requirements and Customer Specific Requirements.

• Track KPIs and report rejected tyres, scrap, critical parameters, premature failures

Competencies