Assistant Manager - QA (CEAT_JR_1259)

External Job Description

Key Purpose of the Job

The incumbent is responsible for ensuring product quality meets defined process and specification requirements by strengthening process controls, driving continuous improvement, reducing defects, rework, scrap, and warranty claims, and ensuring compliance with quality standards across manufacturing operations.

Key Performance Areas

• Ensure compliance with process audit plans.
• Reduce process deviations, internal rejections, and warranty claims.
• Improve 5S adherence and process capability.
• Reduce tyre weight variation and compound hold-up.
• Ensure effective application of Quality Core Tools (APQP, PPAP, PFMEA, Control Plan, SPC, MSA).
• Improve process quality and operational efficiency.

Key Activities & Responsibilities

Operational Excellence

• Implement and maintain in-process quality assurance systems across production lines.
• Monitor process compliance, identify deviations, and drive corrective and preventive actions.
• Coordinate with Production, Engineering, Technical, Planning, and Quality teams to resolve recurring quality issues.
• Conduct shop floor inspections to identify abnormalities and ensure adherence to SOPs.
• Review shift handovers, audit observations, process logs, and line rejections.
• Analyze defects, process failures, customer complaints, and warranty returns to identify root causes and implement improvements.
• Ensure containment and segregation of material in case of process deviations.
• Promote quality awareness and best practices among shop-floor employees.
• Participate in quality improvement projects, SPC reviews, rejection reviews, and daily management meetings.
• Support risk assessment, validation, and process review activities.

Audit, Inspection & Compliance

• Prepare and execute process audit schedules and ensure closure of audit findings.
• Coordinate customer, OEM, IATF, and other external audits.
• Monitor quality performance across all manufacturing stages and testing activities.
• Ensure compliance with quality systems, customer requirements, and regulatory standards.

MIS, Documentation & Reporting

• Maintain quality data and ensure timely SAP updates.
• Analyze trends relating to rejections, scrap, critical parameters, tyre weight variation, non-conformities, premature failures, and warranty claims.
• Prepare reports and recommendations for management review.
• Maintain quality procedures, records, process documentation, flowcharts, and compliance documents.
• Ensure adherence to IATF 16949, ISO 9001, BIS, and customer-specific requirements.

Behavioural Capabilities

• Quality & Customer Centricity
• Ownership & Accountability
• Analytical Thinking & Problem Solving
• Data-Driven Decision Making
• Continuous Improvement Mindset
• Digital & Innovation Orientation
• Cross-Functional Collaboration
• Leadership & Influencing Skills

Competencies