Assistant Manager - Digitalization and Service Delivery

Responsibilities :

• Attend requirement gathering workshops and act as the SPOC for implementation at KEC Asian Cables Ltd
• Analyze and document as-is processes and conduct gap analysis
• Prepare drafts on to-be processes, project plans and success metrics
• Document project plans and establish SLA compliance by all parties
• Lead status calls with vendors
• Ensure correctness of data in reports and dashboards
• Identify scope for process improvements with supporting data analysis
• Design change management initiatives for popularization of initiatives
• Documentation of SOPs
• Support the annual Compensation Review Process
• Contextualize the projects from RPG Enterprises to suit KEC Asian Cables’s requirements
• Any ad-hoc support required by the HR Team

Qualification : Any graduate 

Technical:  

• SAP Success Factors – (Employee Central, PMGM, Compensation, RCM)
• Chatbots
• PowerBI Dashboards
• Recruitment and Onboarding Platforms

Functional:

•  Program Management skills
• Knowledge of HR Systems
• Excellent interpersonal skills
• Systems Testing & Documentation
• Basic knowledge of Integration Mechanisms – APIs, SFTPs
• Reporting and Presentation
• Stakeholder Management
• Complete understanding of employee lifecycle

Behavioral: 

• Excellent interpersonal skills
• Excellent written, verbal communication, interpersonal skills; ability to produce high quality documents, reports
• Self-driven, with the ability to multi-task Education & Experience.