Assistant Manager - Quality

POSITION DETAILS:

Job Title :

Asst. Manger – Quality

Job Code:

Grade:

M0

SBU:

Business Operations

Job Family:

Quality

Business:

Location:

Mumbai, India

Date:

July’2024

Organizational Structure:

Head

Quality

Manager

Quality

AM -

Quality

JOB DUTIES

Job Summary:

This position shall lead coordination and implementation of Quality control and assurance in the business.

Key Requirement from Candidates

• Must have experience in projects (on field) handling field quality in Pway, TSS, Tracks, Buildings, bridges, etc.) at least 5-6 years.
• Must have decent knowledge of civil inspections/tests (material, in processes, CRS, Final Inspection) and building construction process and IS codes and ISO standards.
• Exposure of Quality tools (RCA, 7QC tools, etc.), Kaizen & COPQ.
• Good experience to create and implement all the quality documentation (Quality Manual, FQP, PQP, SOPs, Checklists, Formats, etc.)
• Exposure to audits (Technical and QMS).
• Provide technical support to the tendering, Procurement, engineering and project team as per the need basis.
• Ability to communicate and handle customers.
• Support teams in SAP troubleshooting.
• Good experience in preparing and approval of trial/design mix.
• Exposure to inspections for civil material at vendor’s hub.
• Coordination for data and MIS from sites, Data analysis and provide groundwork for strategic decision-making by uncovering trends and insights that can guide strategies and improve outcomes.
• Exposure to conduct training on quality.
• Performing Audits, preparing and issuing audit reports noting system no- conformances and verifying effective corrective/preventative actions.
• Carry out civil inspections as per the need basis for the different project sites.

DIMENSIONS:

• Coordination (Yes/ No): Yes – Regularly with project site
• Data Analysis (Yes / No): Yes – Data from project sites

CAPABILITY REQUIRED:

Key Interactions:

Internal Customers:

• Project Sites
• Procurement
• Tendering Teams
• Engineering team

External Customers:

• Customer representatives on need basis
• Suppliers
• Quality Forums, Quality excellence organisations

Knowledge & Skill Requirements

(Abilities & Expertise in field)

Personal Attributes

Essential Skills/Expertise required:

• Strong coordination skills (IV)
• Solid operational management and general business skills (III)
• Excellent communication skills and relationship management skills (IV)
• Team player at executive levels to collaborate with business units and functional partners like Design, Business Development, Project Execution (IV)
• Experience in new civil technology implementation (II)

• Selfdriven and Proactive
• Analytical mindset, but also creativity to seek, encourage and find non-traditional solutions to problems
• Adaptive to urgent scenarios
• Active listening