Manager - HR Operations and Digital Initiatives
Date: 23 Apr 2025
Location: Mumbai, IN, 400030
Company: RPG Group
About the Role:
This is a strategic and hands-on role that combines operational excellence with digital innovation. As the Manager – HR Operations & Digital Initiatives, you will be responsible for managing seamless HR processes across the employee lifecycle - from onboarding to exit, while playing a pivotal role in driving the digital transformation agenda for HR. You will be the key liaison between the company’s HR team and the Group HR Digital team, ensuring successful adoption and customization of HR systems like SuccessFactors and other digital HR tools.
Key Responsibilities:
• HR Operations & Employee Lifecycle Management:
o Own and manage the full employee lifecycle from onboarding to offboarding, ensuring seamless HR operations on SuccessFactors.
o Ensure data accuracy, compliance with internal policies and external regulations across all HR processes.
o Drive consistent employee experiences across touchpoints and actively work on feedback-based improvements.
o Standardize and optimize HR processes and documentation.
• HR Dashboards & Reporting:
o Develop and maintain real-time HR dashboards to track and visualize key performance metrics across the employee lifecycle. This includes metrics related to recruitment, onboarding, employee performance, compensation, transfers, promotions, and employee attrition.
o Analyze HR data to identify trends, patterns, and areas for improvement. Provide insights to senior management on critical HR processes like employee turnover, hiring effectiveness, training outcomes, and compensation equity.
o Ensure the accuracy and consistency of data across all HR reports and dashboards. This involves regular audits and cross-checks to maintain data integrity, preventing errors that could affect business decisions.
o Set up automated reporting systems within HRIS (like SuccessFactors) to generate routine reports, saving time and ensuring consistency. Enable HR teams to access up-to-date data for day-to-day operations and strategic planning.
• SuccessFactors System Management:
o Serve as the main point of contact for all SuccessFactors system-related matters.
o Ensure proper usage and maintenance of SuccessFactors modules (Employee Central, Performance, Learning).
• Digital Initiatives:
o Act as a change leader for HR digital initiatives within the company.
o Collaborate closely with the Group HR Digital Team to align company-specific needs with group-wide systems and frameworks.
o Drive implementation, adoption, and customization of digital HR tools, ensuring user-friendly experiences.
o Identify automation opportunities to enhance efficiency and reduce manual interventions in HR processes.
o Conduct training and capability building for HR teams and employees on digital tools and platforms.
• Collaboration:
o Work closely with HR teams (Sales HR, Plant HR) to ensure aligned processes, ensuring compliance to HR processes and timelines. This includes coordinating on key activities such as recruitment, performance reviews, promotions, and compensation adjustments, ensuring that all HR operations adhere to established policies and deadlines.