Assistant Manager - Supplier Quality

External Job Description

Explain the need to add an extra HC to do this job- New product line- Solar Junction box

Purpose of the Role

Establishing Quality standards as per customer requirement, coordination with customer for inspection, resolution of any complaints, issues

Key Metrics of the Role

•Review customer specification and requirements.
•Develop Quality and Control Plan- Coordination with customer for approval 
•Plant and Product approval from customers
•Develop testing standards for product testing
•Internal & External Customer quality issue analysis & timely resolution
•Customer complaint resolution
•PPAP submission and approval from customer
•Compliance to calibration requirements
•Establish Inspection check sheets & measurement methodology for each WIP & FG Product.
•Ensuring timely (First Piece inspection and In process Inspection) reports of routine product
•Simplification & robustness improvement of in process inspection activities
•Internal & External Customer quality issue analysis & timely resolution
•Training to team wrt testing & standard requirements, measurement methodologies.
•Communication with production, Planning, ORT, Logistic, Incoming team for rejection & action plan
•Follow up for CAPA’s & ensure timely action plan closure with production.
•Preparation of Quality Alert & OPL as per customer complaint and display on shop floor.
•Person should have Worked in Solar products and knowing the application of Solar 

Key Deliverables
    
•Customer complaint elimination
•Resolution time for customer complaints
•First time right

Competencies